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Will Uber and Others Cause the Death of Taxis?
This entry was posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 7: Communicating with the Customer, Social Media and Retailing and tagged auto, competition, customer expectations, customer loyalty, customer service, experiential retailing, infographic, Lyft, opportunity, Pew Center, Statista, trust, Uber. Bookmark the permalink.
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