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Category Archives: Retail Executive Interviews
Amazon.com on 60 Minutes: The Full Video Segment
This past Sunday, Amazon.com was featured on the CBS show “60 Minutes.” Jeff Bezos and others gave some interesting behind-the-scenes insights on Amazon’s distribution process — and its testing of mini-drones to deliver packages in the future. Here is the … Continue reading
Posted in Online Retailing, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together, Retail Executive Interviews, Video Clips (non-career)
Tagged 60 Minutes, Amazon.com, CBS, Jeff Bezos
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Brad Hileman of Meijer on Web Site Redesign
Meijer is a Midwestern retail chain that operates more than 200 combination stores (hypermarkets). Here is a 30-minute presentation from the firm’s Brad Hileman on how to redesign a Web site.
Posted in Online Retailing, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together, Retail Executive Interviews, Video Clips (non-career)
Tagged Brad Hileman, customer expectations, customer loyalty, customer service, digital, experiential retailing, Meijer, multichannel, online shopping, retail analytics, shopping, social media, technology, Web
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Belcampo: A Unique, New, Channel-Integrated Business
Belcampo is an interesting new company that owns and manages farms in California, Belize, and Uruguay to produce high-quality food of the highest quality and integrity. Belcampo has devised ways to provide consumers “with the best-tasting food and drink the earth … Continue reading
Posted in Global Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together, Retail Executive Interviews, Video Clips (non-career)
Tagged Anya Fernald, Belcampo, Belize, customer expectations, entrepreneur, ethics, global, merchandising, opportunity, segmentation, startup, strategy, supply chain, Todd Robinson, Uruguay
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