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Category Archives: Part 6: Merchandise Management and Pricing
Free Marketing Tools from Credit Card Companies
Click on the image below to see some of the many marketing resources that American Express offers to the retailers that accept an American Express card. Click on the image below to see some of the many marketing resources … Continue reading
How Retailers Can Do a Better Job with Customer Loyalty
American Express Merchant Services has developed two videos on mapping customer loyalty. These videos are mostly oriented to small businesses — often, retailers — and fall under the American Express OPEN banner, which is the small business division of American … Continue reading
Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Video Clips (non-career)
Tagged advertising, American Express, customer expectations, customer loyalty, experiential retailing, market segment, merchandising, multichannel, Open, opportunity, planning, trends, video, YouTube
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How to Improve Customer Engagement
Here’s a brief video on how to improve customer engagement from Pitney Bowes.
Posted in Part 1: Overview/Planning, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Video Clips (non-career)
Tagged customer engagement, customer expectations, experiential retailing, multichannel, Pitney Bowes, video
3 Comments
