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Category Archives: Part 6: Merchandise Management and Pricing
Fast Company’s 2014 Ten Most Innovative Retailers
Each year, Fast Company compiles a number of industry lists ranking the most innovative companies in the world. One of Fast Company’s industry lists ranks its ten most innovative retailers. Here is Fast Company’s 2014 retail list: Warby Parker Amazon.com … Continue reading
Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together, Technology in Retailing
Tagged best, customer expectations, customer loyalty, customer service, experiential retailing, Fast Company, innovation, merchandising, multichannel, planning, success
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Chain Store Age Cover Story: What CFOs Need to Know
Chief financial officers (CFOs) have a lot to do with measuring and managing retailers’ financial performance. In the latest issue of Chain Store Age, there is special coverage of the retail CFO. Click the image to access the story (which … Continue reading
Making Stores and Virtual Stores More Collaborative
As we have noted before (click here, for example, 1, 2, 3), seamless multichannel retailing is challenging. To provide more guidance, Knowledge@Wharton and SAP have collaborated on a new report: Harmonize Physical, Virtual Stores to Lift Sales: “Imagine the owner … Continue reading
Posted in Online Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together, Social Media and Retailing, Technology in Retailing
Tagged competition, customer expectations, customer loyalty, customer service, experiential retailing, Knowledge@Wharton, multichannel, omnichannel, online shopping, SAP, social media, strategy, tips
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