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Making Stores and Virtual Stores More Collaborative
Posted on July 5, 2014 by bermanevansretail
This entry was posted in Online Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together, Social Media and Retailing, Technology in Retailing and tagged competition, customer expectations, customer loyalty, customer service, experiential retailing, Knowledge@Wharton, multichannel, omnichannel, online shopping, SAP, social media, strategy, tips. Bookmark the permalink.
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