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Category Archives: Part 5: Managing a Retail Business
The Retail Supply Chain: What’s Ahead
As we know, retail supply chains are getting more geographically dispersed and more complex. So what’s ahead in this area? Integrated Solutions for Retailers recently a published report on this topic: “The retail supply chain is becoming worldwide, from sourcing … Continue reading
Posted in Global Retailing, Part 4: Store Location Planning, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing
Tagged distribution, global retailing, integration, inventory management, location, merchandising, opportunity, planning, strategy, supply chain, tips
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The Downside of the Internet: Many Employees Shop While at at Work
When Do Consumers Shop? (Hint: Many Do While at Work).
Posted in Global Retailing, Online Retailing, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer
Tagged experiential retailing, multichannel, retail analytics, technology, trends
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Enhancing the Customer Experience at Car Dealerships
Now that the U.S. automobile industry has strongly emerged from the depths of the recent Great Recession, it is time for more car dealers to improve their physical facilities and ambience. Audi of America has gotten the message and hired … Continue reading
Posted in Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together
Tagged Audi, car, competition, Continuum, customer expectations, customer loyalty, customer service, dealership, experiential retailing, inventory management, merchandising, planning, promotion, retail analytics, shopping, store design, success, trends
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