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Category Archives: Part 3: Targeting Customers and Gathering Information
Retailing A to Z’s Most Popular Posts for the First Half of 2015
Thank you for reading our Retailing: From A to Z by Joel Evans posts. 🙂 Here are the most popular 12 posts thus far in 2015 (January 1-June 30). Take a look if you missed any of them: Rating a Store from … Continue reading
Posted in Career Useful Information, Careers in Retailing, Global Retailing, Online Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together, Social Media and Retailing, Technology in Retailing
Tagged 2015, customer service, experiential retailing, infographic, merchandising, multichannel, online information, opportunity, planning, popular posts, Retail: A to Z, trends, video
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Asking Customers for Support
When things are tough, especially for small retailers, it may be time to reach out to customers in a manner so that they know the retailer is facing difficulties. When customers consider the retailer too valuable to lose, they may … Continue reading
Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together
Tagged customer expectations, customer loyalty, customer service, Green Grocer Dallas, merchandising, opportunity, planning, promotion
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Consumers Have Questions About Data Mining
Privacy and identity theft are important issues for all of us. With that in mind, a critical question for data miners is: How do consumers feel about data-mining practices being deployed by companies and other organizations? Consider these observations from … Continue reading
Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Privacy and Identity Theft Issues
Tagged Annenberg School for Communication, bad behavior, data mining, ethics, experiential retailing, identity theft, infographic, privacy, trends
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