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Category Archives: Online Retailing
Cross-Channel Retailing: A Special Report
Click the image below to access a new report on the multiple touchpoints involved with retailing today. This is a topic about which one can never learn enough! As the report notes: “The terms multi-channel, cross-channel, and omni-channel are used … Continue reading
Posted in Online Retailing, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 8: Putting It All Together, Technology in Retailing
Tagged Aberdeen, customer expectations, multichannel, omni channel, online shopping, opportunity, shopping, tips, trends
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The World’s Booming Dynamo of Online Shopping: Asia-Pacific
Even with a population representing only 5 percent of the people worldwide, North American consumers have always led the way with the highest regional market share of global online shopping. However, as eMarketer reports, in 2013, Asia-Pacific consumers will begin … Continue reading
Posted in Global Retailing, Online Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together, Social Media and Retailing, Technology in Retailing
Tagged Asia, Asia Pacific, customer expectations, eMarketer, global retailing, online shopping, opportunity, retailing, segmentation, trends
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E-Scores: A New Way of Mapping (Secretly) Consumers’ Buying Traits
Depending on your perspective — as a retail business or as a shopper — there is good/bad news about the latest technological advances being used to track shopping behavior. There is now an incredible amount of in-depth information being gathered (unbeknownst to … Continue reading
Posted in Online Retailing, Part 1: Overview/Planning, Part 3: Targeting Customers and Gathering Information, Part 7: Communicating with the Customer, Part 8: Putting It All Together, Privacy and Identity Theft Issues, Social Media and Retailing, Technology in Retailing
Tagged customer expectations, E-score, eBureau, ethics, information, online shopping, opportunity, privacy, retail analytics, shoppers, technology, trends
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