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Category Archives: Part 1: Overview/Planning
Insights from Sam’s Club’s Vice-President of Merchandising
Charles Redfield, Sam’s Club executive vice-president of merchandising, described some of the major business and career lessons that he has learned at a recent meeting of the Economic Club of Phoenix. As reported by the W.P. Carey School of Business at Arizona … Continue reading
Posted in Career Useful Information, Careers in Retailing, Global Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together, Retail Executive Interviews
Tagged career, Charles Redfield, customer expectations, customer loyalty, customer service, experiential retailing, global, information, inventory management, location, logistics, merchandising, multichannel, opportunity, relationship, retail analytics, Sam Walton, Sam's Club, segmentation, shopping, strategy, success, trust, W.P. Carey, Wal-Mart
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Experiential Retailing Keeps on Evolving
Whether operating stores and/or running an online business, retailers must continuously strive to offer shoppers the best experience possible — or competitors will win them away. Oracle recently published an in-depth report on experiential retailing. It concluded that: “Consumers want retailers … Continue reading
Posted in Global Retailing, Online Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Social Media and Retailing
Tagged Amazon, customer expectations, customer loyalty, customer service, entrepreneur, experiential retailing, merchandising, multichannel, opportunity, Oracle, promotion, retail analytics, shopping, strategy, tips, trends
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What’s Ahead for Gilt Groupe and Other “Flash Sale” Retailers
This is a pivotal time period for Groupon, LivingSocial, Gilt Groupe, and other online “flash sale” retailers. For example, as noted by Daily Deal Media:”Groupon is trying to dig itself out of the trenches and increase its value again. It’s … Continue reading
Posted in Online Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together
Tagged competition, customer expectations, customer loyalty, customer service, entrepreneur, experiential retailing, financial performance, flash sale, Gilt Groupe, Groupon, Kevin Ryan, LivingSocial, merchandising, online shopping, opportunity, planning, pricing, promotion, retail analytics, trust
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