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Category Archives: Part 1: Overview/Planning
What Are the Traits of Good Employees?
As we’ve reported before, it is imperative for companies to have good, customer-oriented employees. So, what traits describe the best employees? According to Ken Sundheim, a Forbes contributor: “When hiring for any size business, it’s not what the candidates know … Continue reading
Posted in Career Useful Information, Careers in Retailing, Part 1: Overview/Planning, Part 5: Managing a Retail Business, Part 8: Putting It All Together
Tagged best, career, customer expectations, customer loyalty, customer service, employee, entrepreneur, experiential retailing, job, opportunity, planning, retail analytics, success, tips, trends
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This Is Not a Surprise: Ron Johnson Out as J.C. Penney CEO
J.C. Penney has had trouble for quite a while. So, it went way out on a limb; and in late 2011, it hired Ron Johnson, the person who had designed and overseen the highly popular Apple Store chain. But Johnson … Continue reading
Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer
Tagged CEO, competition, customer expectations, failure, financial performance, J.C. Penney, merchandising, Myron Ullman, ouster, Ron Johnson, shopping, strategy, trust
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Belcampo: A Unique, New, Channel-Integrated Business
Belcampo is an interesting new company that owns and manages farms in California, Belize, and Uruguay to produce high-quality food of the highest quality and integrity. Belcampo has devised ways to provide consumers “with the best-tasting food and drink the earth … Continue reading
Posted in Global Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together, Retail Executive Interviews, Video Clips (non-career)
Tagged Anya Fernald, Belcampo, Belize, customer expectations, entrepreneur, ethics, global, merchandising, opportunity, segmentation, startup, strategy, supply chain, Todd Robinson, Uruguay
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