Tag Archives: employee

How Much Is Job Satisfaction Linked to Salary?

Glassdoor provides a lot of useful information about the job market, employee compensation, and employee satisfaction. Consider the observations for Glassdoor by Mario Nuñez in “Does Money Buy Happiness? Link Between Salary and Employee Satisfaction”: “To isolate the relationship between … Continue reading

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A Professional Etiquette Quiz: How Do You Fare?

As defined by businessdictionary.com, general etiquette encompasses “behaviors and expectations for individual actions within society, group, or class.” Professional (business) etiquette “involves treating coworkers and employers with respect and courtesy in a way that creates a pleasant work environment for … Continue reading

Posted in Career Useful Information, Careers in Retailing, Part 1: Overview/Planning, Part 5: Managing a Retail Business | Tagged , , , , , , , , , , | 1 Comment

Retailers and the Minimum Wage

There has been a lot of discussion and debate recently about the impact of a raise in the federal minimum wage (to perhaps as much as $10.10 per hour, compared to the current $7.25) on retailers — both large and … Continue reading

Posted in Careers in Retailing, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 5: Managing a Retail Business | Tagged , , , , , | 3 Comments

How Happy Are Retail Workers? Consider PayScale’s Survey

We know that jobs in retailing can entail odd hours, lower pay than other industries, and dealing with disgruntled customers. So how happy are retail workers — especially during this busy holiday season? According to PayScale, two factors to consider … Continue reading

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How Costco Keeps on Clicking

Costco is one of the world’s master retailers with a unique strategic approach. It has a no-frills, deep-discount philosophy — yet, it still treats its employees really well (as we have reported before). In recognition of Costco’s prowess, the company is … Continue reading

Posted in Global Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together | Tagged , , , , , , , , , , , , | 1 Comment

McDonald’s: Customer Service Issues

As we reported recently, McDonald’s has been working hard to stimulate sales growth. However, it has some serious customer service problems to address. According to Martha C. White, writing for NBCNews.com: “When it comes to service, McDonald’s customers just aren’t lovin’ it. The … Continue reading

Posted in Global Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 7: Communicating with the Customer, Part 8: Putting It All Together, Social Media and Retailing, Video Clips (non-career) | Tagged , , , , , , , , , , , | 1 Comment

What Are the Traits of Good Employees?

As we’ve reported before, it is imperative for companies to have good, customer-oriented employees. So, what traits describe the best employees? According to Ken Sundheim, a Forbes contributor: “When hiring for any size business, it’s not what the candidates know … Continue reading

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