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Category Archives: Part 1: Overview/Planning
An Upscale Catalog War: Neiman Marcus Vs. Saks
For years, Neiman Marcus has led the way among upscale retailers with its elaborate annual Christmas catalog. Click below to access this year’s catalog. This year, Neiman Marcus faces a new luxury catalog challenger — Saks. Click below to … Continue reading
Posted in Online Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer
Tagged 2014 holiday shopping, catalog, Christmas, competition, customer expectations, luxury, merchandising, Neiman Marcus, online shopping, opportunity, promotion, Saks, segmentation, shopping, trends, upscale
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Global Shipping
For a long time, E-commerce has focused on shipments from within the country where the purchases are made — due to the high shipping costs and the related paperwork. But, recently, this has been changing substantially, as more E-consumers are … Continue reading
Posted in Global Retailing, Online Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 4: Store Location Planning, Part 5: Managing a Retail Business
Tagged customer expectations, customer service, e-commerce, E-tailing, global, infographic, inventory management, Multichannel Merchant, Pitney Bowes, shipping, shopping, trends
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Be a Smart Customer: 2014 Holiday Shopping Tips
Every year, I offer a list of holiday shopping tips intended to help shoppers avoid overspending their budgets. Since the holiday season starts earlier and earlier each year, I’m moving up my tips post. According to the National Retail Federation, … Continue reading
Posted in Online Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Social Media and Retailing
Tagged 2014, advice, customer expectations, discount, experiential retailing, holiday shopping, Joel Evans, multichannel, online shopping, planning, sales, shopping, shopping tips, tips
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