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Monthly Archives: May 2013
How the Music Industry Has Changed
As we know, the music industry has changed dramatically in recent years. Check out this animated timeline from Digital Music News. What does this timeline mean from the perspective of music retailers and their merchandising strategies? Post suggested … Continue reading
Posted in Online Retailing, Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Technology in Retailing
Tagged customer expectations, experiential retailing, merchandising, multichannel, music, online shopping, pricing, retail analytics, shopping, technology, trends
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McDonald’s: Customer Service Issues
As we reported recently, McDonald’s has been working hard to stimulate sales growth. However, it has some serious customer service problems to address. According to Martha C. White, writing for NBCNews.com: “When it comes to service, McDonald’s customers just aren’t lovin’ it. The … Continue reading
Posted in Global Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 7: Communicating with the Customer, Part 8: Putting It All Together, Social Media and Retailing, Video Clips (non-career)
Tagged bad behavior, customer expectations, customer service, employee, experiential retailing, failure, global, McDonald's, multichannel, rude, shoppers, video
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How Good Is YOUR Job Seeker Profile?
Have you optimized your job search profile? Click here to see what’s important. How Good Is YOUR Job Seeker Profile? | Evans on Marketing. If you like this post, sign up to follow: http://evansonmarketing.com
Posted in Career Useful Information, Careers in Retailing
Tagged career, career advice, infographic, job, opportunity, planning, tips
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