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Tag Archives: video
lululemon: 2013 International Retailer of the Year
As the retailer says at it Web site: “Founded in Vancouver BC in 1998, the first lululemon shared its retail space with a yoga studio. We’ve been growing ever since, and our technical yoga and run clothes are now available … Continue reading
Posted in Global Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Video Clips (non-career)
Tagged apparel, customer expectations, customer loyalty, customer service, entrepreneur, experiential retailing, global, lululemon, multichannel, National Retail Federation, planning, promotion, success, trust, video, yoga
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Crocs: Retail Innovator of the Year
In 2002, the Crocs shoe/sandal became an overnight phenomen. Few thought the firm would progress beyond fad status. It certainly has. As described by the National Retail Federation: “From innovative sustainability practices that reduce waste to giving back to the … Continue reading
Are You a Stressed Out Shopper? How’s This Approach?
It can be a noisy, hectic world out there. So, what do you think of this idea from Great Britain’s Selfridges? As reported by Fast Company: “Step into Selfridges at the moment, and you won’t have to deal with the usual barrage … Continue reading
Posted in Global Retailing, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 7: Communicating with the Customer, Video Clips (non-career)
Tagged customer expectations, customer loyalty, customer service, department store, experiential retailing, Fast Company, global, Great Britain, opportunity, Selfridges, shoppers, shopping, success, video
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