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Tag Archives: trends
Global Retail: The Future of Digital
The digital era is booming globally for retailers and their customers. Retail Touchpoints reports that: “As many as 90% of consumers say they trust online recommendations for products; and up to 25% of social media shoppers say they use social … Continue reading
Posted in Global Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together, Social Media and Retailing, Technology in Retailing
Tagged customer expectations, customer service, ExactTarget, experiential retailing, global, infographic, multichannel, online shopping, opportunity, planning, Retail Touchpoints, social media, technology, trends
1 Comment
Technology Trends and Retailing
According to a report by consulting firm KPMG: “Know thy customer. Know thyself. Surely seems simple enough. Yet, as our 2013 Retail Industry Outlook survey confirms, in today’s ever-evolving and dynamically changing retail industry, traditional business models and customer segments … Continue reading
Posted in Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Technology in Retailing
Tagged customer expectations, information, KPMG, merchandising, multichannel, online shopping, opportunity, planning, research, shopping, technology, trends
4 Comments
A QR Code Infographic
According to research conducted by ScanLife: QR (quick response) “codes are a familiar sight in stores, restaurants, and museums; and they often appear on magazine ads and product packaging – even on cars and clothing. Each code is aimed at effectively delivering relevant consumer … Continue reading
Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Technology in Retailing
Tagged customer expectations, experiential retailing, infographic, merchandising, mobile shopping, multichannel, online shopping, opportunity, planning, QR, ScanLife, shopping, trends
6 Comments
