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Tag Archives: technology
Macy’s Evolving Digital Strategy
Macy’s has really ramped up its digital strategy.
Posted in Online Retailing, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Social Media and Retailing, Technology in Retailing, Video Clips (non-career)
Tagged digital, experiential retailing, Macy's, online shopping, opportunity, social media, strategy, technology, trends
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How Retailers Track Shoppers: An Infographic
More and more retailers are tracking the behavior of customers, and then using the information to customize the shopping experience. Check out this infographic. by NowSourcing. Learn about infographic design.
Posted in Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Privacy and Identity Theft Issues, Technology in Retailing
Tagged customization, information, privacy, retail analytics, segmentation, shoppers, shopping, technology, trends
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Adobe’s 2012 Mobile Consumer Survey
Check out this research on mobile consumers from Adobe. Look at the differences by age group. Are these results surprising to you? Click the chart for more information.
Posted in Online Retailing, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Social Media and Retailing, Technology in Retailing
Tagged Adobe, customer expectations, customer service, experiential retailing, information, mobile shopping, retail analytics, segmentation, shoppers, technology, trends
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