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Tag Archives: multichannel
Will mySupermarket Make It in the USA?
mySupermarket has become a popular tool for price-conscious British shoppers. Now, it is coming to the United States. As reported by JWT: “With consumers in many markets anxious about the cost of everyday goods and exceedingly price-sensitive, shoppers are ever … Continue reading
Posted in Global Retailing, Online Retailing, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Technology in Retailing
Tagged customer expectations, global, merchandising, multichannel, mySupermarket, online shopping, price, pricing, promotion, saving, technology, trends
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Optimizing the Customer Return Policy
Whether it be the complexity of reverse logistics or the goal of holding down costs while satisfying customers, a good return policy is a real challenge for many retailers. Consider these observations from Mark Hayes, writing for Shopify: “Having a … Continue reading
Posted in Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer
Tagged customer expectations, customer loyalty, customer service, inventory management, multichannel, return policy, reverse logistics, Shopify, tips
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Wal-Mart and Coca-Cola Collaborate
Cooperative advertising is a great tool for retailers and their channel partners. Recently, Wal-Mart and Coca-Cola embarked on such a collaboration. As reported by Patrycja Malinowska for Path to Purchase Institute: “Wal-Mart and Coca-Cola Co. have united to present ‘Effortless Meals’ that … Continue reading
Posted in Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Video Clips (non-career)
Tagged advertising, Coca-Cola, cooperative advertising, customer expectations, customer loyalty, experiential retailing, merchandising, multichannel, opportunity, planning, promotion, video, Wal-Mart
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