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Tag Archives: merchandising
Target: The Latest Entrant into Holiday Price Matching
Target is following in the footsteps of Best Buy with its holiday pricing strategy. As the Wall Street Journal reports: “Seeing a very competitive battle this holiday, Target said that for the first time, it will match select online rivals’ … Continue reading
Posted in Online Retailing, Part 1: Overview/Planning, Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Video Clips (non-career)
Tagged Best Buy, competition, customer expectations, merchandising, online shopping, price matching, pricing, shoppers, Target, trends, video
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Retail Moments of Truth: Getting Them to Work
According to Manthan Systems: “A moment of truth refers to every instance when a customer makes contact or interacts with your business wherein he or she gets an opportunity to form an impression about your brand. Seeing an ad about … Continue reading
Posted in Online Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Social Media and Retailing
Tagged Amazon, customer expectations, customer loyalty, customer service, experiential retailing, Manthan, merchandising, moments of truth, online shopping, opportunity, success, tips
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Merchandise (Inventory) Management During Peak Seasons
Merchandise planning and supply chain management are tough enough during typical selling seasons. But this is especially complicated during peak selling seasons — when the proper in-store mix of merchandise contributes heavily to whether a retailer is profitable or stuck … Continue reading
Posted in Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Technology in Retailing
Tagged Dixons, global retailing, inventory management, logistics, merchandising, multichannel, planning, seasonailty, supply chain, tips
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