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Tag Archives: eMarketer
What’s Next for Traditional Stores?
As we know, traditional brick-and-mortar retailing is far from dead. However, it is changing and it is affected by alternative shopping formats. So, what’s next? eMarketer reports that: “Thanks to digital devices, mobile in particular, the path to purchase starts … Continue reading
Posted in Online Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer
Tagged bricks and mortar, Capgemini, customer expectations, customer loyalty, customer service, eMarketer, experiential retailing, multichannel, online shopping, ORC International, planning, shopping, store, tips, trust
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eMarketer’s Retail Blog
Did you know that research firm eMarketer has an extensive retail blog that covers “retailer performance, store productivity, and consumer spending”? Click on the image to read one of the recent posts.
New Data on Retail Security Breaches
The impact of the spate of retail security breaches over the last decade keeps getting worse. eMarketer puts it thusly: “With the lure of using big data and advanced CRM [customer relationship management] techniques to predict everything a potential customer might … Continue reading
