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Tag Archives: customer expectations
Ikea’s Optimistic Look at the Future
Ikea, the global, Swedish-based furniture and accessories chain, is nothing if not ambitious — even in this tough worldwide economy. According to Anna Molin, writing for the Wall Street Journal: “Ikea, the Swedish furniture giant, expects to increase revenue as … Continue reading
Posted in Global Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together
Tagged business model, customer expectations, furniture, global retailing, Ikea, location, merchandising, multichannel, opportunity, promotion, strategy, success, Sweden, trends
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The Container Store: From Start-Up to Industry Leader
As MSNBC reports: “The Container Store opened its doors in 1978 filled with products like colorful milk crates, straw baskets, and other organizational items. Since then, the company has opened locations from coast to coast. We sat down with co-founder … Continue reading
Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Retail Executive Interviews, Video Clips (non-career)
Tagged Container Store, customer dance, customer expectations, customer loyalty, employee training, entrepreneur, experiential retailing, strategy, success, tips, video
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Holiday Retail After Sandy
Superstorm Sandy is already having an impact on the supply chain for the Christmas 2012 holiday season. According to Stephanie Clifford and Nelson D. Schwartz, writing for the New York Times: “The economic effects of Hurricane Sandy are reverberating beyond … Continue reading
Posted in Part 1: Overview/Planning, Part 4: Store Location Planning, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Technology in Retailing
Tagged Christmas, competition, customer expectations, delivery, Fed Ex, inventory management, location, merchandising, Ryder, Sandy, supply chain
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