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Tag Archives: customer expectations
Fun Facts About McDonald’s
McDonald’s is the largest fast-food chain on the globe — and a big hit in virtually every region worldwide. As the company’s Web site notes. McDonald’s has more than “34,000 local restaurants serving approximately 69 million people in 119 countries … Continue reading
Posted in Global Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together
Tagged customer expectations, customer loyalty, customer service, experiential retailing, fast food, global, McDonald's, merchandising, opportunity, planning, promotion, retail analytics, success
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The Career Path of Amazon’s Jeff Bezos
The video below highlights the background of Jeff Bezos, Amazon Founder and CEO, and his path from bright college student to an innovator that has redefined the retail industry. Bezos was honored with the National Federation’s Gold Medal Award at … Continue reading
Posted in Career Video Clips, Careers in Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing
Tagged Amazon, career, customer expectations, entrepreneur, experiential retailing, inventory management, Jeff Bezos, merchandising, National Retail Federation, online shopping, opportunity, promotion, strategy, success, video
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lululemon: 2013 International Retailer of the Year
As the retailer says at it Web site: “Founded in Vancouver BC in 1998, the first lululemon shared its retail space with a yoga studio. We’ve been growing ever since, and our technical yoga and run clothes are now available … Continue reading
Posted in Global Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Video Clips (non-career)
Tagged apparel, customer expectations, customer loyalty, customer service, entrepreneur, experiential retailing, global, lululemon, multichannel, National Retail Federation, planning, promotion, success, trust, video, yoga
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Retailing: From A to Z 