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Category Archives: Social Media and Retailing
Will Uber and Others Cause the Death of Taxis?
During the short period that they’ve been operating, ride-hailing services such as Uber and Lyft have revolutionized the taxi and related-service businesses. Uber alone has handled well over a billion rides since its founding; and it is located around the … Continue reading
Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 7: Communicating with the Customer, Social Media and Retailing
Tagged auto, competition, customer expectations, customer loyalty, customer service, experiential retailing, infographic, Lyft, opportunity, Pew Center, Statista, trust, Uber
2 Comments
All Are Welcome Here
The American Express OPEN Forum has produced a valuable video, All Are Welcome Here, based on the acceptance of diversity: “More than 10,000 small business owners around the country are sending a message. They want their communities to know that … Continue reading
Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 7: Communicating with the Customer, Retail Executive Interviews, Social Media and Retailing, Video Clips (non-career)
Tagged advice, All Are Welcome Here, American Express Open Forum, bad behavior, Common Roots Café, ethics, good manners, Main Street Alliance, trust, YouTube
1 Comment
RealReal: An Interesting Consignment-Based Retail Strategy
The RealReal “is the leader in authenticated luxury consignment. We offer the largest selection of pre-owned and authenticated luxury items including men’s and women’s luxury fashion, fine jewelry & watches and fine art. The RealReal sells pieces from designers such … Continue reading
Posted in Online Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Social Media and Retailing
Tagged competition, consignment, customer expectations, experiential retailing, inventory management, luxury, merchandising, online shopping, RealReal, strategy, video
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