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Category Archives: Part 7: Communicating with the Customer
Patagonia Really Loves Our Planet
Patagonia is a remarkable company that is true to its original mission: “Build the best product, cause no unnecessary harm, use business to inspire, and implement solutions to the environmental crisis.” Today, it “is a designer of outdoor clothing and … Continue reading
Posted in Online Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 7: Communicating with the Customer
Tagged #loveourplanet, 2016, Black Friday, customer loyalty, environment, online shopping, opportunity, Patagonia, social responsibility, success, trust
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Retailers: Do YOU Think a “Pink Tax” Is OK?
Did you know that there are several instances when women pay more than men for the same goods and services? For example, nationwide, many dry cleaners charge a higher fee for a woman’s “blouse” than a man’s “shirt” — even … Continue reading
Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer
Tagged bad behavior, customer expectations, ethics, men, pink tax, pricing, Retail Touchpoints, shopping, trust
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Many Retailers Need Better Window Displays
Several months ago, we presented a powerful infographic on window displays. Today, our valuable infographic post on window displays — which is quite different from the prior one — is from Storetraffic (a people traffic solution provider). According to Storetraffic: … Continue reading
Posted in Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer
Tagged ambience, atmospherics, customer expectations, experiential retailing, infographic, opportunity, planning, promotion, shopping, Storetraffic, window display
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