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Category Archives: Part 7: Communicating with the Customer
An Interview with Ron Shaich: The Force Behind Panera Bread
Panera Bread is a huge hit with 2012 systemwide sales reaching $3.4 billion (including franchisees). Just this year, Panera Bread made the Fortune 1,000 list for the first time. What makes Panera such a success and a growth engine? Part … Continue reading
Posted in Career Useful Information, Careers in Retailing, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together
Tagged career, customer expectations, customer loyalty, entrepreneur, food, franchising, interview, opportunity, Panera Bread, Ron Shaich, success, tips
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American Express Open on Retailing
American Express Open, which focuses on tips for small businesses, has a very good selection of articles and videos related to retailing. Here are some recent examples. Click the images to access the material. “Small Business on the … Continue reading
Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together, Retail Executive Interviews, Video Clips (non-career)
Tagged American Express, entrepreneur, online shopping, Open forum, opportunity, planning, retail, tips, trends, video
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Retailing: From A to Z 