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Category Archives: Part 5: Managing a Retail Business
An Informative, Animated Way of Looking at the Impact of Retailing
Retailing has a complex infrastructure with millions of retailers and store locations, not to mention clicks-only and bricks-and-firms. So, how can we better understand it? Retale has devised an animated infographic that is easy to understand and analyze. Here are … Continue reading
Posted in Career Useful Information, Careers in Retailing, Online Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together
Tagged competition, customer expectations, infographic, multichannel, retail industry, Retale, segmentation, shopping, trends
1 Comment
Customers That Make Employees Want to Hide
As we have noted many times, the quality of customer service may make or break a retail store. But what are employees supposed to do when customers exhibit bad (sometimes abusive) behavior? What would YOU do if customers go overboard? … Continue reading
Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 7: Communicating with the Customer, Video Clips (non-career)
Tagged bad behavior, customer, customer expectations, employee satisfaction, experiential retailing, trust, video, YouTube
3 Comments
Tips for Making a Move from a Bad Career Track
We all aspire to great careers — with jobs that we find fulfilling, that have cooperative workmates, that have bosses who respect us and our abilities, that have the potential for upward mobility, and that compensate us fairly. So, happens … Continue reading
Posted in Career Useful Information, Careers in Retailing, Part 5: Managing a Retail Business
Tagged bad, career, dream job, Happy, Inc., J. T. O'Donnell, opportunity, planning, self branding, tips, trends, trust, unhappy
1 Comment
