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Category Archives: Part 3: Targeting Customers and Gathering Information
Retailers: Do YOU Think a “Pink Tax” Is OK?
Did you know that there are several instances when women pay more than men for the same goods and services? For example, nationwide, many dry cleaners charge a higher fee for a woman’s “blouse” than a man’s “shirt” — even … Continue reading
Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer
Tagged bad behavior, customer expectations, ethics, men, pink tax, pricing, Retail Touchpoints, shopping, trust
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Many Retailers Need Better Window Displays
Several months ago, we presented a powerful infographic on window displays. Today, our valuable infographic post on window displays — which is quite different from the prior one — is from Storetraffic (a people traffic solution provider). According to Storetraffic: … Continue reading
Posted in Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer
Tagged ambience, atmospherics, customer expectations, experiential retailing, infographic, opportunity, planning, promotion, shopping, Storetraffic, window display
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Discounting NOT Always Good for Department Stores
As we have noted before, department stores such as Macy’s regularly offer discounted prices on many items. This may draw some added traffic and revenues, but does this increase profitability and draw profitable customers — and really help the department … Continue reading
Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together
Tagged Allen Questrom, competition, customer expectations, discounts, Forbes, Macy's, merchandising, pricing, RetailWire, trends
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