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Category Archives: Part 1: Overview/Planning
Many Retailers Lacking in Social Media Responsiveness
Millions of retailers have a social media presence — and are active with their own postings. BUT, and this is a big but, many are not responsive enough to social media comments made by customers and non-customers. They are especially … Continue reading
Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Social Media and Retailing
Tagged bad behavior, competition, customer expectations, customer service, eMarketer, Eptica, experiential retailing, Facebook, retail analytics, social media, Twitter
1 Comment
Global Retail Logistics: An Infographic
In today’s retail supply chain, global logistics has become a much more important activity to optimize. As Mike O’Brien reports for Multichannel Merchant: “With the rapid growth in E-commerce here and across the world, global retail logistics have become more … Continue reading
Posted in Global Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Technology in Retailing
Tagged 2Flow, global, infographic, logistics, merchandising, multichannel, Multichannel Merchant, supply chain, tips
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Four 2016 Video Forecasts by TIAA-CREF’s Chief Economist
TIAA-CREF, the full-service investment firm that manages nearly $835 billion in assets, recently produced a series of short videos about the year ahead (2016) featuring its Chief Economist Tim Hopper. 1. The U.S. economy should accelerate modestly this year. 2. Fed rate … Continue reading
Posted in Global Retailing, Part 1: Overview/Planning, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 7: Communicating with the Customer, Video Clips (non-career)
Tagged 2016, customer expectations, economy, forecast, information, TIAA-CREF, Tim Hopper, tips, trends, video, YouTube
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