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Category Archives: Global Retailing
Belcampo: A Unique, New, Channel-Integrated Business
Belcampo is an interesting new company that owns and manages farms in California, Belize, and Uruguay to produce high-quality food of the highest quality and integrity. Belcampo has devised ways to provide consumers “with the best-tasting food and drink the earth … Continue reading
Posted in Global Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together, Retail Executive Interviews, Video Clips (non-career)
Tagged Anya Fernald, Belcampo, Belize, customer expectations, entrepreneur, ethics, global, merchandising, opportunity, segmentation, startup, strategy, supply chain, Todd Robinson, Uruguay
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Tracking Employee Behavior to Reduce Theft
The term “retail shrinkage” encompasses any financial losses due to employee theft, customer shoplifting, vendor fraud, and administrative errors. Globally, inventory shrinkage exceeds $125 billion annually. Of that amount, employees account for 35 percent, customers 43 percent, vendors 6 percent, … Continue reading
Posted in Global Retailing, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Privacy and Identity Theft Issues, Technology in Retailing
Tagged bad behavior, CVS, employee theft, Family Dollar, First Advantage Corporation’s Esteem database, global, human resources, information, inventory shrinkage, privacy, Target, technology
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Trust Is a Key to Successfully Competing Online
Online shoppers are often interested in getting the lowest possible prices on the products they want. However, they are unlikely to buy from firms that they do not trust. A recent survey by Rakuten bears this out. Rakuten is a large global … Continue reading
Posted in Global Retailing, Online Retailing, Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer
Tagged bad behavior, competition, customer expectations, customer loyalty, customer service, global, Japan, location, online shopping, price, Rakuten, segmentation, trends, trust
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