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Author Archives: bermanevansretail
Amazon’s New Pinterest-Like Offerings
As we know, Amazon.com considers its mission to be “Earth’s most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices.” Now, it wants to … Continue reading
Posted in Online Retailing, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer
Tagged Amazon, Amazon Collections, customer expectations, experiential retailing, merchandising, online shopping, opportunity, Pinterest, planning, social media, trends
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Retailing Revisited
JWT Intelligence has just released an excellent new report entitled Retail Rebooted: “Retail is undergoing a momentous shift, with brick-and-mortar stores forced to evolve for a digital-commerce age; multiple new ways to buy; the rise of data-based personalization; fast-changing consumer … Continue reading
Posted in Global Retailing, Online Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 8: Putting It All Together, Social Media and Retailing, Technology in Retailing
Tagged JWT Intelligence, opportunity, planning, trends
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France’s Orchestra Using Technology to Save Out-of-Stock Losses
Like many firms, French children’s apparel retailer Orchestra has had to deal with dissatisfied customers when store merchandise is out of stock. Now, it has come up with a solution. As reported by SelfServiceWorld.com: “Until recently, if a shopper needed a … Continue reading
Posted in Global Retailing, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Technology in Retailing
Tagged apparel, customer expectations, customer service, experiential retailing, France, global, IntuiLab, kiosk, merchandising, Orchestra, stockout, technology, trends
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