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Monthly Archives: August 2014
Online Retailing Through the Years
As we have reported before (see, for example: 1, 2), online retailing remains strong both in the United States and around the world. Here is an infographic from SnapParcel, an Ireland-based courier service, that looks at the evolution of E-commerce … Continue reading
Posted in Global Retailing, Online Retailing, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 7: Communicating with the Customer, Social Media and Retailing
Tagged customer expectations, customer service, experiential retailing, global retailing, infographic, merchandising, Multichannel Merchant, online shopping, opportunity, planning, promotion, SnapParcel, strategy, success, trends
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Real-Time U.S. Retail Spending by the Second
Are you interested in current retail shopping statistics? Then, consider the fun, interactive Web site highlighted in this post. Retale — a company that offers a mobile destination application for shoppers that incorporates retail circulars into a rich, interactive format — recently … Continue reading
Posted in Online Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Social Media and Retailing
Tagged data, infographic, information, multichannel, online shopping, opportunity, real-time, Retale, shopping, trends
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Wal-Mart’s New ‘Checkout Promise’ and ‘Price First’ Private Brand
As we discussed last month, the tough times continue for Wal-Mart. As a result, two of its various new initiatives to turn things around are a customer service pledge and introduction of the Price First brand. With regard to customer … Continue reading
Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together
Tagged checkout promise, competition, customer expectations, customer loyalty, customer service, experiential retailing, generic, merchandising, multichannel, opportunity, Price First, pricing, private brand, strategy, Wal-Mart
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Retailing: From A to Z 