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Monthly Archives: February 2013
Can Kmart Be Fixed?
For a long time, Kmart was a prominent retailing leader and innovator. According to its Web site: “More than one hundred years ago, Sebastian Spering Kresge opened a modest five-and-dime store in downtown Detroit … and changed the entire landscape … Continue reading
Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together, Video Clips (non-career)
Tagged bad behavior, competition, customer expectations, customer service, Edward Lampert, financial performance, Kmart, merchandising, multichannel, Sears, strategy, trends, video
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How Small Businesses Can Determine Their Financial Value
Let’s say that you owned a gift shop, a restaurant, or a clothing store for five years. Wouldn’t you WANT to know what the financial value of your business is? Of course, you would. But most small business owners have no … Continue reading
Posted in Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 8: Putting It All Together, Technology in Retailing
Tagged business valuation, entrepreneur, financial performance, information, inventory management, Joe Ritz, location, opportunity, retail analytics, small stores, software, Sports and Collector Car Center, success, technology, tips, trends, value
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Online Shopping: Follow the Bouncing Prices
Online retailing enables companies to regularly (instantly, if they like) change the prices they offer — to reflect competition, low or peak seasons, sales of particular items, and so forth. This means, for both buyers and sellers, product pricing is … Continue reading
Posted in Online Retailing, Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Technology in Retailing
Tagged bad behavior, customer expectations, customer service, entrepreneur, experiential retailing, online shopping, price optimization, pricing, strategy, trends, trust
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