Tag Archives: trust

The Role of In-Store Technology in Omnichannel Retailing

Posted on June 24, 2015 by bermanevansretail

What is the proper role of in-store technology in this omnichannel world of retailing? Is it typically “cool” or “creepy”? As reported by eMarketer: According to April 2015 polling by RichRelevance, creepy is more common than cool. Retailers have a … Continue reading →

Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer | Tagged , , , , , , , , , , , | 2 Comments

Wal-Mart Improving Its Working Environment

Posted on June 12, 2015 by bermanevansretail

The often-criticized Wal-Mart is launching a number of initiatives to improve employee working conditions and morale — in addition to its recently announced wage increases for lower-paid workers. As Tom Ryan reports for RetailWire: “Beyond its widely covered wage increases, Wal-Mart … Continue reading →

Posted in Career Useful Information, Careers in Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 5: Managing a Retail Business | Tagged , , , , , , , , | 2 Comments

What Does It Mean to Be Customer Centric?

Posted on May 25, 2015 by bermanevansretail

Virtually all retailers understand that long-term success is only possible with happy, fulfilled customers. But what does it take to be truly “customer centric”? Consider the following slideshow from Raymark (empowering retailers for 25 years with technology solutions):  “As our physical … Continue reading →

Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 7: Communicating with the Customer | Tagged , , , , , , , , , | 1 Comment