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Tag Archives: segmentation
The “Dark Art” of E-mails from Retailers
Retailers are working very diligently to get shoppers to react to their E-mail offers — in an environment where people often view such e-mail as spam or junk. As Elizabeth Holmes reports for the Wall Street Journal: “The first one … Continue reading
Posted in Online Retailing, Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Social Media and Retailing
Tagged customer expectations, E-mail, experiential retailing, merchandising, opportunity, promotion, retail analytics, segmentation, shopping, trends, trust
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Why Shopping Small (Business) Matters
Despite the growth and popularity of large retail chains, many people also enjoy shopping at small firms. This infographic shows why small business shopping still is quite important. November 24 is Small Business Saturday. Learn about business intelligence tools. Thanks … Continue reading
Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together
Tagged customer expectations, customer loyalty, customer service, infographic, segmentation, shoppers, shopping, small stores, trends
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Younger Restaurant Diners More Likely to Use Mobile Apps
Young adults are the most likely to use mobile media when choosing a place to dine and in interacting with a restaurant. Click the chart to read more.
Posted in Online Retailing, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 7: Communicating with the Customer, Social Media and Retailing
Tagged customer expectations, experiential retailing, location, merchandising, online shopping, restaurants, segmentation, shoppers, social media, trends
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