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Tag Archives: promotion
Outstanding Retailers at Cross-Channel Marketing
For the third year, Retail TouchPoints has presented its Channel Innovation Awards to 10 retailers: “This award program is designed to honor retailers who are achieving cross-channel success in today’s challenging retail environment.” Click the image to see the 2013 winners. … Continue reading
Posted in Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing
Tagged cross-channel, customer expectations, customer loyalty, customer service, experiential retailing, global, merchandising, multichannel, online shopping, opportunity, planning, promotion, Retail Touchpoints, shopping
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Store Entrances as a Branding Tool
FixturesCloseUp.com provides “a pictorial inventory of unique or otherwise interesting small-scale fixtures seen across the entire range of retailing. Just as a city-scape is built up of individual bricks, beams, and boards, so a store is constructed of many small-scale … Continue reading
Posted in Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 5: Managing a Retail Business, Part 7: Communicating with the Customer
Tagged atmospherics, communication, entrance, experiential retailing, fixtures, FixturesCloseUp.com, image, location, merchandising, opportunity, promotion, retail positioning, store branding, storefront
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Social Media Still Not a Key Driver of Retail Revenues
Despite the popularity of social media by many retailers and their customers, social media are still not driving much in the way of retail revenues. As reported by Multichannel Merchant, Monetate conducted a 2013 research project on social commerce trends. Here … Continue reading
Posted in Online Retailing, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 7: Communicating with the Customer, Social Media and Retailing
Tagged customer expectations, customer service, experiential retailing, location, merchandising, Monetate, multichannel, Multichannel Merchant, planning, promotion, social media
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