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Tag Archives: opportunity
Macy’s Two Days of Christmas Blitz: Open 48-Plus Hours Straight
To pump up holiday sales, Macy’s will be open nationwide from 7:00 AM on Friday December 21 until midnight Sunday December 23. As Caroline Winter reports for Businessweek: “American retailers have never been shy about extending their operating hours during … Continue reading
Posted in Online Retailing, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer
Tagged Christmas, customer expectations, customer loyalty, customer service, experiential retailing, Macy's, merchandising, opportunity, planning, pricing, sale, trends
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2012 Retail Entrepreneurs of the Year
Chain Store Age recently announced its 2012 “Entrepreneurs of the Year.” Click the image to read about these retailers.
An Interview with Cheesecake Factory’s CEO
Cheesecake Factory is a highly successful retail chain of restaurants. Here is an interview with Founder and CEO David Overton. He covers a number of issues, including the health care provided to employees (and pending cost increases) and global expansion. … Continue reading
Posted in Global Retailing, Part 1: Overview/Planning, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Retail Executive Interviews, Video Clips (non-career)
Tagged Cheesecake Factory, customer expectations, employee healthcare, experiential retailing, global, opportunity, trends, video
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