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Tag Archives: best practices
Videos: Best Practices in Auto Dealerships
Automotive News has a video section of its Web site that focuses on dealer best practices. Here are two of its leading car dealer videos from 2015.
Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together, Retail Executive Interviews, Video Clips (non-career)
Tagged Automotive News, best practices, car dealer, customer expectations, customer loyalty, customer service, planning, strategy, video
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2012 Retail Entrepreneurs of the Year
Chain Store Age recently announced its 2012 “Entrepreneurs of the Year.” Click the image to read about these retailers.
Best Practices in Customer Service
Check out this infographic about best practices in customer service from Zendesk.
Posted in Part 1: Overview/Planning, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 7: Communicating with the Customer
Tagged best practices, customer expectations, customer loyalty, customer service, experiential retailing, opportunity, success
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