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Tag Archives: multichannel
Social Media Use by Race/Ethnicity
With the growth in social media use by consumers, it is especially important to know who is using social media. One interesting new study by eMarketer highlights the U.S. use of social media by race/ethnicity: “Hispanics are highly social online. … Continue reading
A Showrooming Infographic
Here’s an interesting infographic on retail showrooming. Showrooming in the Retail Environment infographic by bumblecoon.
Posted in Online Retailing, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Technology in Retailing
Tagged competition, customer expectations, customer service, entrepreneur, experiential retailing, infographic, location, merchandising, multichannel, online shopping, planning, showrooming
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Online Shopping in Developing Countries
Online shopping is growing everywhere around the world, including developing markets. Recently Jana, a research firm specializing in mobile media, conducted a survey of online shopping by mobile phone users in five developing countries: India, Kenya, Nigeria, Philippines, and South Africa. … Continue reading
Posted in Global Retailing, Online Retailing, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer
Tagged customer expectations, eMarketer, experiential retailing, global, Jana, mobile shopping, multichannel, online shopping, opportunity, promotion, shopping, social media, trends
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