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Tag Archives: eMarketer
An Interview with Mike Hayes, a Digital Marketer at Ben & Jerry’s
Ben & Jerry’s is a very popular and iconic ice cream company which now has stores around the globe. Mike Hayes is the assistant digital marketing manager who is in charge of Ben & Jerry’s U.S. digital marketing programs. Recently, Hayes was interviewed … Continue reading
Posted in Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 7: Communicating with the Customer, Part 8: Putting It All Together, Social Media and Retailing
Tagged Ben & Jerry's, customer loyalty, digital, eMarketer, experiential retailing, ice cream, Instagram, Pinterest, social media
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More Shoppers Are Visiting Retailers’ Web Sites
We know that showrooming is a problem for many retailers. But it’s pretty good news when shoppers look for information AND purchase at retailers’ Web sites. In an article today, eMarketer sums up a very interesting research finding from Compete: “Internet users … Continue reading
Posted in Online Retailing, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 7: Communicating with the Customer
Tagged customer expectations, customer loyalty, customer service, eMarketer, experiential retailing, information, online shopping, promotion, shopping
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Slow Going for QR Codes in Russia
According to a story in eMarketer, smartphone use by Russians is increasing, but feature phones remain dominant: “Consumers are starting to familiarize themselves with QR codes — but most still don’t know what 2-D mobile barcodes are, according to data … Continue reading
Posted in Global Retailing, Online Retailing, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 7: Communicating with the Customer, Technology in Retailing
Tagged customer expectations, eMarketer, experiential retailing, global retailing, QR, Russia, shopping, smartphone, technology, trends
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