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Tag Archives: customer expectations
Upgrading Walmart’s Employment Practices
For years, Walmart has had tough labor practices and been heavily criticized for them. For example, it has been sued by many women for unequal pay and promotion opportunities, fought hard against employees unionizing, paid low wages, etc. But, now … Continue reading
Posted in Careers in Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 5: Managing a Retail Business, Part 7: Communicating with the Customer
Tagged business model, career, career happiness, competition, customer expectations, customer satisfaction, customer service, employees, planning, promotion, training, Wal=Mart
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Take a Store Wi-Fi Quiz
Retail Touchpoints has made available an interesting online quiz: “In-Store Wi-Fi — Are You Keeping Pace With Your Retail Peers? Take this quick quiz to understand how well you are leveraging Wi-Fi in the race to build your business. See how … Continue reading
Posted in Online Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Social Media and Retailing
Tagged customer expectations, experiential retailing, in-store, online shopping, opportunity, planning, quiz, Retail Touchpoints, social media, Wi fi
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Choosing Gas for Your Vehicle Not as Easy as You Think
What factors do you consider when buying gas for your vehicle? Octane rating, emissions, brand name, price? Do you believe that there are differences in gasoline? The correct answer is yes, but not necessarily in the way that you think. … Continue reading
