Tag Archives: bad behavior

The Business Web Site as a Soap Box?

Retailers make decisions every day about the kinds of messages they want to communicate to the marketplace and the content of those messages. One controversial issue is whether personal — rather than strictly business — views should be expressed. As … Continue reading

Posted in Online Retailing, Part 1: Overview/Planning, Part 7: Communicating with the Customer, Social Media and Retailing | Tagged , , , , , , , , , , , , , | 1 Comment

Good News for Consumers? Judge Approves E-book Pricing Settlement

It was announced today that a federal judge approved a settlement of an E-book pricing agreement (see our earlier blog post). This should bring back some retail discounting, which would benefit consumers of E-books. As Julie Bosman reported for the New … Continue reading

Posted in Online Retailing, Part 1: Overview/Planning, Part 6: Merchandise Management and Pricing | Tagged , , , , , , , , , , , | Leave a comment

Conflict Minerals: Legal Vs. Ethical Retailing

According to Wikipedia, conflict minerals are “mined in conditions of armed conflict and human rights abuses, notably in the eastern provinces of the Democratic Republic of the Congo, by the Congolese National Army, and various armed rebel groups, including the … Continue reading

Posted in Global Retailing, Part 1: Overview/Planning, Part 6: Merchandise Management and Pricing | Tagged , , , , , , , , , , | Leave a comment