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Category Archives: Technology in Retailing
Amazon.com: The King of Retail Data Analytics
Although most retailers have dramatically ramped up their data analytics efforts, Amazon.com still leads the pack. This is one of the retailer’s biggest competitive advantages. As Anna Papachristos writes for 1to1 media: “When it comes to the retail industry, customer data … Continue reading
Mobile Shoppers and Their Choice of Payment Methods
According to recent research from Nielsen, mobile shopping is impacting more than just our way of shopping, it is also changing the way we pay for purchases: “Digital is starting to transform how consumers pony up cash for their everyday … Continue reading
Fast Company’s 2014 Ten Most Innovative Retailers
Each year, Fast Company compiles a number of industry lists ranking the most innovative companies in the world. One of Fast Company’s industry lists ranks its ten most innovative retailers. Here is Fast Company’s 2014 retail list: Warby Parker Amazon.com … Continue reading
Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together, Technology in Retailing
Tagged best, customer expectations, customer loyalty, customer service, experiential retailing, Fast Company, innovation, merchandising, multichannel, planning, success
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