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Category Archives: Part 8: Putting It All Together
Cross-Channel Retailing: A Special Report
Click the image below to access a new report on the multiple touchpoints involved with retailing today. This is a topic about which one can never learn enough! As the report notes: “The terms multi-channel, cross-channel, and omni-channel are used … Continue reading
Posted in Online Retailing, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 8: Putting It All Together, Technology in Retailing
Tagged Aberdeen, customer expectations, multichannel, omni channel, online shopping, opportunity, shopping, tips, trends
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Globally, How Important Is Price in Grocery Purchases?
Nielsen recently conducted a major study of consumer grocery shopping behavior and attitudes in 56 countries around the world. The Nielsen online survey provides “insights into how 16 various factors have impacted grocery purchases in the last year. Manufacturers and … Continue reading
Posted in Global Retailing, Part 1: Overview/Planning, Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Part 8: Putting It All Together
Tagged customer expectations, global, grocery retailing, information, Nielsen, pricing, shoppers, shopping, trends
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Best Buy’s Interesting Choice of a New CEO
Best Buy has recently been weathering quite a storm. It is struggling financially and facing intense competition from Amazon.com, Wal-Mart, and many others. Things got so bad that the company’s founder, Richard Schulze, made a hostile bid — which did … Continue reading
Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 5: Managing a Retail Business, Part 8: Putting It All Together
Tagged Best Buy, competition, customer expectations, financial performance, Hubert Joly, planning, retailing, Richard Schulze, trends, video
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