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Category Archives: Part 6: Merchandise Management and Pricing
This Ad Is from Sam’s Club, Yes Sam’s Club
Sam’s Club (a part of Wal-Mart Inc.) is the second-largest membership warehouse club in the United States, after Costco. It has annual revenues of nearly $60 billion, more 650 stores in the United States and Puerto Rico, and has 47+ million … Continue reading
Posted in Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Social Media and Retailing, Video Clips (non-career)
Tagged advertising, customer expectations, experiential retailing, humor, Members Mark, multichannel, promotion, Sam's Club, social media, video, Wal-Mart
1 Comment
Turning Customers into Advocates
All companies are after loyal customers — those who keep coming back to the firms and regularly repurchase from them. It’s a tough competitive battle to capture and retain such customers. But, even more valuable than loyal customers are loyal … Continue reading
Posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer
Tagged advocate, customer expectations, customer loyalty, customer service, evangalist, infographic, Retail Touchpoints, Spendsetter, tips
1 Comment
