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Turning Customers into Advocates
This entry was posted in Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer and tagged advocate, customer expectations, customer loyalty, customer service, evangalist, infographic, Retail Touchpoints, Spendsetter, tips. Bookmark the permalink.
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