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Category Archives: Part 5: Managing a Retail Business
For Small Businesses: Payment Processing Must Be Easier
For large retailers, handling multiple credit/debit card brands is pretty systematic due to their own sophisticated computer systems and the support from the major card issuers. The tasks are not as simple for small retailers. As reported by PYMENTS.com: “Running a … Continue reading
Why Don’t Some Store-Based Retailers Get It?
Target had a lot of problems a couple of years ago, with hackers get into the accounts of millions of shoppers. It received a lot of negative press; and for a while, Target was distrusted by some of its customers. … Continue reading
Posted in Online Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer
Tagged curbside pickup, customer expectations, customer service, experiential retailing, location, multichannel, omnichannel, online shopping, Target
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Part Three. Words of Wisdom to Be Happier
To round out our three-part series on being happier, we offer the wisdom of Poet Ralph Waldo Emerson, Nobel Peace Prize Winner Nelson Mandela, Holocaust Victim Anne Frank, and Former U.S. First Lady Eleanor Roosevelt. The wisdom expressed below is … Continue reading
