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Category Archives: Part 2: Ownership, Strategy Mix, Online, Nontraditional
Shopper Wants Versus Needs in 2013
Now that the Great Recession is mostly behind us (although there will still be trouble spots and ups and downs in 2013), will shoppers be increasing their purchases of goods and services they “want” versus those they “need”? According to … Continue reading
Posted in Global Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer
Tagged customer expectations, economy, needs, opportunity, recession, retail analytics, shopping, trends, wants
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The Popularity of Leading U.S. Retailers at Social Media Sites
Retail Customer Experience recently looked at the popularity of U.S. retailers across several social media platforms. Interestingly, the top 10 retailers differ greatly by social media site. For example, although Wal-Mart has the most likes at Facebook, it is not even in … Continue reading
Posted in Online Retailing, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 7: Communicating with the Customer, Social Media and Retailing
Tagged competition, customer expectations, experiential retailing, Facebook, infographic, opportunity, planning, promotion, Retail Customer Experience, social media, success, top 10, Twitter, Wal-Mart
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Online Shoppers: A Global Perspective
Although consumers in the United States generate the most online sales dollars each year (with $385 billion expected in 2013), China has the greatest number of online shoppers (with 271 million in 2013). Check out this table from eMarketer; and … Continue reading
Posted in Global Retailing, Online Retailing, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together
Tagged China, customer expectations, experiential retailing, global, merchandising, mobile shopping, online shopping, opportunity, shopping, success, trends, United States
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