Category Archives: Online Retailing

Bricks-and click retailing and online-only retailing are covered here. There are lots of posts on multi-channel retailing.

E-Tailing in China: A McKinsey Video

Posted on January 15, 2014 by bermanevansretail

E-tailing is becoming much more popular in China.  Take a look at this video clip from McKinsey & Company.    

Posted in Global Retailing, Online Retailing, Part 1: Overview/Planning, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer | Tagged , , , , , , | 1 Comment

Customer Expectations: A New Shopping Infographic

Posted on January 14, 2014 by bermanevansretail

Baynote (a provider of personalized customer experience solutions) recently released the results of its 4th annual “Holiday Online Shopping Survey.” 1,000 U.S. online holiday shoppers were surveyed during the week after Cyber Monday 2013. The survey looks at consumer behavior … Continue reading →

Posted in Online Retailing, Part 3: Targeting Customers and Gathering Information, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Social Media and Retailing, Technology in Retailing | Tagged , , , , , , , , , | 2 Comments

A New Amazon Infographic

Posted on January 11, 2014 by bermanevansretail

Check it out! And click on the infographic for a lot more information about Amazon.com. [After clicking the chart, be sure to scroll down to read the information under the infographic.]   Source: GreatBusinessSchools.org  

Posted in Online Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer | Tagged , | 1 Comment