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Category Archives: Online Retailing
How FreshDirect Delivers Phone and Online Grocery Orders
Ever consider how an online order is actually delivered, especially one involving a lot of perishables? Consider the case of FreshDirect (“Groceries Delivered Direct to Your Door.” According to a recent story in the New York Times: “Every day, thousands of … Continue reading
Best Buy Digs Deeper into Price Discounting
As we’ve reported before, Best Buy is in a battle for its future. As such, the chain’s decision to be more aggressive with its holiday price-matching strategy is a tricky maneuver — and it will be tough on profit margins since … Continue reading
Posted in Online Retailing, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 7: Communicating with the Customer
Tagged Amazon, Best Buy, customer expectations, financial performance, online shopping, opportunity, price matching, pricing, promotion, showrooming, trends
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