Category Archives: Online Retailing

Bricks-and click retailing and online-only retailing are covered here. There are lots of posts on multi-channel retailing.

How FreshDirect Delivers Phone and Online Grocery Orders

Ever consider how an online order is actually delivered, especially one involving a lot of perishables? Consider the case of FreshDirect (“Groceries Delivered Direct to Your Door.” According to a recent story in the New York Times: “Every day, thousands of … Continue reading

Posted in Online Retailing, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Technology in Retailing | Tagged , , , , , , , , | Leave a comment

Best Buy Digs Deeper into Price Discounting

As we’ve reported before, Best Buy is in a battle for its future. As such, the chain’s decision to be more aggressive with its holiday price-matching strategy is a tricky maneuver — and it will be tough on profit margins since … Continue reading

Posted in Online Retailing, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 7: Communicating with the Customer | Tagged , , , , , , , , , , | 2 Comments

We Just Hit 500 Posts!

We hope you are finding this blog to be lively, informative, and worth repeated visits. If you have not yet done so, PLEASE sign up to follow the blog. Just enter your E-mail address and click “Follow.” Thanks!!!!!!!!!!!!!!!!!!!!!!!!!! And — … Continue reading

Posted in Global Retailing, Online Retailing, Social Media and Retailing | Tagged , , , , , , , , , , , , , | Leave a comment