-
RSS feed
Categories
Retail Management Supplements
-
Recent Posts
Archives
Twitter Updates
Tweets by BEretail
Tag Archives: planning
The Value of the Occupational Outlook Handbook
Originally posted on Zarb Means Business:
The Occupational Outlook Handbook (OOH), from the U.S. Bureau of Labor Statistics, provides a lot of job- and career-related information absolutely FREE. This site — which is regularly updated — is valuable for you…
Retailers Must Respond to the Shopping Needs of the Senior Market
Retailers beware! Seniors not only buy different goods and services than shoppers of other generations, they also shop differently. Consider these observations — and the chart below — from Nielsen: “We’re all getting older, but we’re also living longer. And … Continue reading
Posted in Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer
Tagged customer expectations, customer service, merchandising, multichannel, Nielsen, older, opportunity, planning, senior, shopper, tips, trust
1 Comment
Dealing with an Ominchannel Shopping Experience
Understanding the consumer’s new path to purchase, which often often requires a very coordinated in omnichannel experience, is important for virtually every firm. As such, a recent article from McKinsey’s Edwin van Bommel, David Edelman, and Kelly Ungerman gives some … Continue reading
Posted in Online Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Part 8: Putting It All Together
Tagged customer expectations, customer service, experiential retailing, location, merchandising, multichannel, omni channel, online shopping, opportunity, planning, tips
2 Comments
