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Tag Archives: online shopping
New eMarketer Retail Roundup Report
eMarketer recently published a new report on the status and future of E-tailing. As it notes in the introduction to the report: “U.S. retail E-commerce sales are expected to continue growing robustly in coming years, reaching $262.3 billion in 2013. … Continue reading
Posted in Online Retailing, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer, Social Media and Retailing
Tagged competition, customer expectations, customer loyalty, customer service, E-tailing, eMarketer, experiential retailing, multichannel, online shopping, opportunity, segmentation, tips, trends
1 Comment
What Is Market Fairness with Sales Tax?
As we discussed last year, the fairness of Internet-only firms not collecting sales tax remains a hot topic. Both bricks-and-clicks firms and retailers not doing business online are at a significant price disadvantage. That is why store retailers are still … Continue reading
Posted in Online Retailing, Part 1: Overview/Planning, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 4: Store Location Planning, Part 6: Merchandise Management and Pricing
Tagged competition, customer expectations, location, Marketplace Fairness Act, merchandising, multichannel, National Retail Federation, online shopping, pricing, sales tax, video
2 Comments
The Pulse of the Online Shopper: 2013
Retailers can never have enough information about the trends in the marketplace — whether online or offline. As we know, the shopping trip is constantly evolving and needs constant attention. UPS, in conjunction with comScore, has just published its 2013 … Continue reading
Posted in Online Retailing, Part 2: Ownership, Strategy Mix, Online, Nontraditional, Part 3: Targeting Customers and Gathering Information, Part 5: Managing a Retail Business, Part 6: Merchandise Management and Pricing, Part 7: Communicating with the Customer
Tagged ComScore, customer expectations, customer service, merchandising, online shopping, opportunity, promotion, shopping, trends, UPS
1 Comment
